Jjili Terms & Conditions — Everything You Need to Know, Clearly

By using the jjili website and mobile application, you automatically agree to these Terms & Conditions, which form a legally binding agreement between jjili and the user. Please read the full document carefully before registering.

Jjili is an internationally licensed online gaming platform offering Betting, lottery, and other online gaming services. By using our platform, you agree to be fully bound by these Terms & Conditions, our Privacy Policy, and our Responsible Gaming Policy.

Jjili reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. We will notify you at your registered email address and post a clear notice on the platform before any changes take effect. Continued use of the service after changes are made will be taken as your acceptance of the updated terms.

To open an account with jjili, the following requirements must be met:

• You must be at least 18 years of age
• All information provided at registration must be accurate and truthful
• Each individual may register only one account
• Multiple accounts cannot be opened using the same mobile number or email address
• You must be eligible to participate in online gaming under the laws of your country

After registration, jjili may request identity verification (KYC). This may require submitting a copy of your national ID or passport along with proof of address. Withdrawals may be restricted until KYC is completed.

Keep your account login credentials (username and password) strictly confidential. If you suspect that someone else has accessed your account, contact our support team immediately.

The following payment methods are supported for deposits and withdrawals on jjili:

When a withdrawal is requested, jjili may take some time to complete security verification. Requests are typically processed within 24 hours. If there is any delay, please contact our support team.

All deposits must come from a personal bank or mobile banking account in your name. Deposits from third-party accounts are not accepted. Violations of this rule may result in withdrawal holds.

The following rules must be followed when placing bets on jjili. Any breach of these Terms & Conditions may result in the cancellation of the relevant bet.

• Each bet can only be placed once — Once a bet is confirmed, it cannot be cancelled or changed
• Accurate Odds: The odds displayed at the time a bet is placed are final. If incorrect odds are shown due to a technical error, the affected bet may be voided.
• Match Cancelled: If an event is cancelled, all bets placed on that event will be refunded
• Live Betting: Odds in live betting change in real time. The odds displayed at the moment your bet is placed are the ones that apply.
• Maximum win limit: The maximum payout on a single bet is set separately for each event

To help protect users from problem gambling, jjili offers voluntary limit-setting tools. You can set daily, weekly, or monthly betting limits yourself from your account settings.

Jjili offers a variety of bonuses and promotions. Each offer comes with its own terms and conditions, which you should read carefully before use.

Wagering Requirement: Most bonuses are subject to wagering requirements — meaning the bonus amount must be bet a specified number of times before withdrawal. For example, a ৳100 bonus with a 10x wagering requirement means you must place ৳1,000 in bets.

• Each user may not claim the same bonus more than once
• A specific promo code may be required when claiming a bonus
• Any unused bonus will be automatically forfeited once it expires
• Jjili reserves the right to modify or cancel any bonus offer at any time

Jjili believes gaming is a form of entertainment — not a livelihood. We are committed to responsible gaming and to supporting the well-being and happiness of our users.

• Self-Exclusion: You may voluntarily self-suspend your account for 30 days, 6 months, or 1 year
• Deposit Limit: Set your own daily or monthly deposit limit
• Loss limit: Set a limit on how much you are willing to lose within a given period before you start playing
• Time Limit: Set a daily limit on how long you spend playing
• Reality Check: Receive hourly reminders of how long you have been playing

If you or someone close to you is experiencing a gambling problem, please reach out to our support team. For more information, visit our Play Responsibly View the page.

Jjili takes the protection of your personal information very seriously. Our Privacy Policy explains in detail how we collect, store, and use your data.

• Your personal information will never be sold to third parties
• Information may be shared when required by law (e.g., at the request of a regulatory authority)
• All data is secured with SSL 256-bit encryption
• You may request a copy of your data or ask for it to be deleted at any time

For more information, visit our Privacy Policy Read the page.

Jjili may temporarily suspend or permanently close your account under the following circumstances:

• Registration with false or incorrect information
• Operating Multiple Accounts
• Bonus abuse or attempted fraud
• Attempting to hack or manipulate the system
• Money laundering or suspicious financial activity
• Threatening or harassing other users
• Order from a court or regulatory authority

You may close your account at any time. Any remaining balance will be returned to your registered payment method.

If you have a concern or complaint, please reach out to our support team directly in the first instance. We aim to resolve most issues within 48 hours.

• Step 1: Contact our support team via live chat or email with full details of your issue
• Step 2: The support team will provide an initial response within 48 hours
• Step 3: If unresolved, the matter will be escalated to senior management
• Step 4: If no resolution is reached, a complaint may be submitted to an international gaming arbitration body

In the event of a dispute, the records stored on jjili's servers shall be considered the final and conclusive evidence.

These terms and conditions are governed by an international gaming license and have been drawn up in accordance with the laws of the licensing authority. Users are solely responsible for ensuring their use of the service complies with the laws of their own country.

Jjili complies with the legal jurisdiction of its licensing authority in any legal dispute. If online gaming is prohibited in a user's country, it is solely the user's responsibility to ensure compliance with local laws before using the service.

For any questions about these Terms & Conditions, email us at: support@jjili.im